Stay Alert. Stay Protected.
Monitor your CSE Debit Mastercard® and Visa® Credit Card with free fraud alerts by text or email. It’s the easiest way to confirm transactions or stop fraud in its tracks.
How Fraud Alerts Work
Our system learns your spending habits. If a transaction looks unusual, we’ll notify you via text*, email, or phone so you can:
- Confirm it’s legitimate – keep using your card uninterrupted
- Report it as fraud – we immediately block your card to prevent more charges
- Quick, easy, and free—all part of your cardholder benefits. Just make sure your contact info is up to date in eBranch or the CSE mobile app.
- Check Your Accounts
If you’re contacted about potential fraud, always review your account for suspicious transactions. If you spot any fraudulent activity, contact us immediately to dispute the charges.
Stress Less with Mobile Alerts
Fraud alerts aren’t the only notifications available. With CSE Mobile Alerts*, you can stay on top of balances, deposits, withdrawals, and more—all for free and fully customizable to your needs.
Text Alert Samples
To help you understand what to expect, take a look at some sample text alerts. These are similar to what you would receive in the event you get a text or email to verify activity on your debit or credit card. As always, if you are uncomfortable with a message you receive, it's always a good idea to contact us (or any sender) to verify that the message is legitimate.
(Click text alert images to enlarge.)
You can confirm that a transaction is legitimate by replying 'YES'.
You can report that a transaction is fraudulent by replying 'NO'.
You can opt-out of receiving future text alerts by replying 'STOP'.
You can get help by replying 'HELP'.
*Messaging and data rates may apply. Please refer to your cell phone carrier plan.