Government Benefits Payment Information
Looking for your SSI, SSA or other government benefits payments? We've got your answers.
Check before you come in or call! You can do this a number of ways, including Digital Banking, Account Alert & Text Banking, or TellerPhone24 by calling (330) 452-9802.
With Early Deposit, eligible government and other direct deposits may arrive up to 2 days early. Early availability depends entirely on when we receive your payment information.
The most important thing to know: We deposit your money as soon as we receive the files. If we haven't received it, we cannot deposit the funds.

When to Expect Your Deposit
If you receive SSI, Social Security, or VA benefits, knowing when to expect your payment can make budgeting and planning your expenses easier. Payment dates can vary based on the type of benefit you receive, your birth date, and whether your scheduled payment date falls on a weekend or federal holiday.
Use our payment schedule to see when you can expect your benefits and plan ahead with confidence.


Common FAQs
Why didn't my deposit come two days early?
Early Direct Deposit depends on when CSE receives the payment file from the government or payroll processing companies. If we receive it early, we'll deposit it early. If we don't, your deposit will arrive on its regular payment date.
Can you tell me when my deposit will arrive?
Unfortunately, no. We don't receive advance notice of exactly when payment files will be sent.
What if I don't see my deposit?
Use CSE's digital banking and/or text alerts to get notified when your deposit has arrived.