In today's high tech world, we are able to do things more quickly and conveniently electronically. With this comes increased risk. Every day, unscrupulous people are busy developing new scams targeting the unsuspecting public. At CSE the security of member information is a priority. One of the best ways you can avoid fraud is to become an educated consumer. Please keep in mind:
- We will NEVER call, email, or otherwise contact you and ask you for your user name, password, or other online banking credentials
- We will never ask you for your credit or debit card number, PIN, or 3-digit security code
Our credit card provider, FIS, will identify themselves as Card Member Services. The will never ask for your card number, expiration date or CVC (security) code.
They will:
- Verify your address
- Verify the last four digits of your Social Security Number
They may:
- Ask for the last four digits of your card number
- Ask to verify the amount of your last transaction or payment
If you are uncomfortable with the call, please hang up and call them back on the 800 number on the back of your credit card.
Our debit card provider, STAR, will ask you to verify your street address. They will never ask for your card number, expiration date, CVC code, or PIN number.
Remember, if you have questions regarding the safety or security of any of your credit union accounts, please contact one of our member service representatives.